Policy Last Updated: 2nd September, 2022
SportyLife
This privacy policy governs your use of the application SportyLife[www.sportylife.in] and the associated Learning Management System is owned by Mission Sports Pvt. Ltd hereinafter referred to as “SPORTYLIFE ”. This Site is operated by SPORTYLIFE and materials on the Site as well as applications are primarily owned by SPORTYLIFE.
SPORTYLIFE is always committed to value your trust and adheres to standards in managing and safeguarding user information. The Site may also include materials owned by third parties and posted on the Site by virtue of a license, grant or some other form of agreement between the third party and SPORTYLIFE. SPORTYLIFE has created this Site for your fitness, health, nutrition and education. However, you are only authorized to access this Site and contents hereof or to use the materials contained in the Site (regardless of whether your access or use is intended) if you agree to abide by all applicable laws, and to these Terms of Use and Privacy Policy, which constitute an Agreement between you and SPORTYLIFE. Please read the Privacy Policy carefully and understand them. If you do not agree with this, you should leave this Site immediately. Any questions or comments regarding, or problems with, this Site or Application should be sent to support@sportylife.in
The Privacy Policy mentioned herein is to be read in tandem and in conjunction with the Terms and Conditions of SPORTYLIFE.
SPORTYLIFE reserves the right to modify or amend this Agreement without notice at any time. It is therefore important that you read this page regularly to ensure you are updated as to any changes.
If you become aware of misuse of this Site by any person, please contact support@sportylife.in with your concerns.
All materials contained in this Site and Application hereof are protected by trademark and copyright laws and must only be used for personal or non-commercial purposes. This means that you cannot download or repost material from this Site or our application for your own use.
The reproduction, duplication, distribution (including by way of email or other electronic means), publication, modification, copying or transmission of material from this Site is STRICTLY PROHIBITED unless you have obtained the prior written consent of SPORTYLIFE or unless it is expressly permitted by this Site or application. The material covered by this prohibition includes, without limitation, any text, graphics, logos, photographs, audio or video material or stills from audiovisual material available on this Site or application. The use of materials from this Site on any other website or networked computer environment is similarly prohibited. Requests for permission to reproduce or distribute materials found on this Site can be made by contacting SPORTYLIFE in writing at Business & Legal Affairs SPORTYLIFE at Mission Sports Pvt Ltd. “ Enzyme Tech Park, 27th Main Road, 480, 18th Cross Road, HSR Layout, Bengaluru, Karnataka, 560102 at support@sportylife.in.
Your use of the Website, Application, or services in connection with the Application, Website or products (‘Services’), or registrations with us through any modes or usage of any products including through SD cards, tablets or other storage/transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, do not use the Website, Application our products or avail of any of our Services.
PERSONAL AND SENSITIVE INFORMATION
The said information collected from the users could be categorized as Personal Information, Sensitive Personal Information and Associated Information. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the ‘Data Protection Rules’)) shall collectively be referred to as ‘Information’ in this Policy.
The Information may be used to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. You may be asked to contact us and provide more information that personally identifies you.
Your password is your first line of defence once you set up a SPORTYLIFE account; we recommend that you set a strong password, which you never share with anyone. It will not be differentiated between who is using the device to access the Application or Website, so long as the login access credentials match with the user. In order to make the best use of the Application/Website ensure to have logged in using your own credentials.
We implement industry-standard technical and organizational measures by using a variety of security technologies and procedures to help protect your data from unauthorized access, use, loss, destruction or disclosure.
The collection, storage, usage, and sharing of your data by the Company shall be in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and other applicable laws.
All payment transactions are made through a third-party payment gateway that does not retain, share, store or use personally identifiable information for any other purpose.
Individual data may be used to understand the behaviour patterns combined with personal information to provide you with personalized content, and better learning objectives. No information is sold; we do not trade or rent to any third party unless it is authorised either in writing or electronically to do so. Aggregate statistics may be provided to our customers, traffic patterns, and related site information to reputable third parties, however, this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information.
SportyLife will occasionally send email notices or contact you to communicate about our services, products and benefits, as they are considered an essential part of the services/products you have chosen.
As required by law, such as to comply with a subpoena or similar legal process; to enforce applicable Terms of Use, including investigation of potential violations thereof; disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request; with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Policy; to protect against imminent harm to the rights, property or safety of the Application or its users or the public as required or permitted by law; with third-party service providers in order to personalize the Application for a better user experience and to perform behavioural analysis; any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with us.
Means are provided to ensure that your Personal Information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our Applications/Services/Websites/products. Reasonable security measures are adopted to protect your password from being exposed or disclosed to anyone.
We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by our website.
SPORTYLIFE is a reflection of our diverse community of health, education and fitness. A lot of time is spent on the different points of view that create a safe and open environment for everyone.
SPORTYLIFE is concerned about safeguarding the confidentiality of your Information. Physical, electronic, and procedural safeguards are provided to protect the Information we process and maintain. For example, we limit access to this Information to authorized employees only who need to know that information in order to operate, develop or improve our Application or Website. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
RETAINING USER DATA:
Currently, we plan to retain user data while an account is active and for at least two years afterwards. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.
All partner firms and any third party working with or for Us, and who have access to personal information, will be expected to read and comply with this policy. No third party may access or process sensitive personal information held by Us without having first entered into a confidentiality agreement.
When you sign up for SportyLife or use the app, you give us your personal information (including sensitive information)voluntarily. Such information in context contains:
1 Name of the user
2 Email Addresses of the user
3 User’s Address
4 Phone number of the user
5 Other information such as Date of Birth
6 Health Information including height and weight
7 Information through Emails and SMS
8 Other in-app messages
9 Photos of the user
10 Audio files including the audio recording of the user
11 User’s files and documents
12 Voice and sound recordings of the user
13 In-app calendar information / events
14 App interactions including the number of times the user has visited the page.
15 User-generated information in the form of water and calorie intake and the ‘My Diary’ feature.
16 Calendar events including the information from the user’s calendar events, event notes and attendees.
17 Other actions include any other information generated by the user through likes, comments, shares and invite options.
3.1 All personal, sensitive and associated information shall be collectively referred to as ‘Information’ in this policy. The SportyLife website, as well as the applications, may collect such information automatically including, but not limited to, the type of mobile device you use, the IP address of your mobile device, the device’s unique device ID and your type of mobile operating systems.
3.2 At the time you register with us for our service, we shall require camera and microphone access while you avail products/ services/subscriptions.
3.3 From you directly and through this Site: We may collect information through the Website when you visit. The data we collect depends on the context of your interactions with our website.
3.4 Through business interaction: We may collect information through business interaction with you through direct as well as indirect engagements.
3.5 From other sources: We may receive information from other sources, such as public databases, joint marketing partners, social media platforms or other third parties such as:
3.5.1 Updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.
3.5.2 Information about your interactions with the products and services offered by our subsidiaries.
4.1 We collect information primarily to provide better services to all of our subscribers.
4.2 When you visit our Site, some information is automatically collected. This may include information such as the Operating Systems (OS) running on your device, Internet Protocol (IP) address, access times, browser type, and language, and the website you visited before our Site.
4.3 Personal information and SPDI (where necessary) are collected for the provision of the Services on the Mobile App/web app, including your nutrition data, dietary and lifestyle information, information related to height, weight and body measurements, gender, Date of Birth, physical activity, photographs, biometric information, genetic information, information, family-related information (to the extent necessary for effective provision of Services), sleep habits and other sleep activity, or health-related information and insights for our Services and Products. We automatically collect purchase or content use history {the users must provide accurate information so the Ideal Body Weight can be advised correctly}.
4.4 The full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); products and/or content you viewed or searched for; page response times; download errors; length of visits to certain pages; page interaction information.
4.5 By using this Application, you are agreeing that We may advertise your feedback on the Website and marketing materials.
4.6 We will retain the information as long as we require this to provide the user with the goods and services and for such a period as mandated by the concerned laws.
4.7 If you opt to receive marketing correspondence from us, subscribe to our mailing list or newsletters, enter into any of our competitions or provide us with your details at networking events, we may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates and events.
5. HOW WE USE THE INFORMATION
5.1 We use the information we collect primarily to provide, maintain, protect and improve our current products and services.
5.2 We use the information collected through this website as described in this policy and we may use your information to:
I. Improve our services, Site and how we operate our businesses;
II. Understand and enhance your experience using our Site, products and services;
III.Personalize our products or services and make recommendations;
IV. Provide and deliver products and services you request;
V. Process, manage, complete, and account for transactions;
VI. Provide customer support and respond to your requests, comments, and inquiries;
VII. Create and manage the online accounts you manage on our Website;
VIII. Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
IX. Communicate with you about promotions, upcoming events and news about products and services;
X. We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences;
XI. Protect, investigate and deter fraudulent, unauthorized or illegal activity.
6. DATA SECURITY
6.1 We take due care to protect customer data. Technical measures are in place to prevent and against accidental loss or destruction of, or damage to data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
6.2 We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. SSL allows sensitive information such as credit card numbers, UID and login credentials to be transmitted securely.
6.3 We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling branded credit cards from major card schemes.
6.4 We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.
6.5 We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction. It is your responsibility to protect your usernames and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
6.6 It is important for us to protect you against unauthorized access to your password and your computers, devices, and applications. Be sure to sign off when you finish using a shared computer.
6.7 Information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties with a legitimate business need for such access.
6.8 Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.
7. LINKS TO THIRD-PARTY SITES / APPS
7.1 Our Site may, from time to time, contain links to and from other websites of third parties. Please note that if you follow a link to any of these websites, such websites will apply different terms to the collection and privacy of your personal data and we do not accept any responsibility or liability for these policies. We encourage you to read the privacy policy of every website you visit.
8. SOCIAL NETWORK PLUGINS
8.1 This Website incorporates plugins and/or buttons for social networks, in order to allow easy sharing on your favourite social networks. These plugins are programmed so as not to set any cookies when assessing the page to safeguard the privacy of users.
9. SHARING OF PERSONAL INFORMATION
9.1 We do not share your personal data with third parties without your prior consent other than:
I. With third parties who work on our behalf provided such third parties adhere to the data protection principles set out in the IT Act, 2000 (21 of 2000) and other applicable legislation, or enter into a written agreement with Us requiring that the third party provide at least the same level of privacy protection as is required by such principles;
II. To comply with laws or to respond to lawful requests and legal processes;
III. To protect the rights and property of Us, our agents, customers, and others including enforcing our agreements, policies and terms of use;
IV. In an emergency, including to protect the personal safety of any person.
V. For the purpose of a business deal (or negotiation of a business deal) involving the sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or bankruptcy transaction or proceeding).
10. APPS THAT TARGET CHILDREN
10.1 Protecting the privacy of children is especially important. All references to “children” or “child” in this Children’s Privacy Policy shall mean children under 18 years of age, and all references to the term “parent” shall include legal guardians.
10.2 We require your verifiable parental consent in order for your children to use and access the Services. When you purchase the Services, you certify that you are the parent or guardian of the child and are providing your consent for the child who is to use the Services. To provide the Services, we may collect personal information from you and your child as outlined in this policy. We encourage parents and teachers to supervise their child or student’s use of the Services.
10.3 As your child uses the Services, we may collect the following Information, as outlined below:
10.3.1 Your child’s name / nickname.
10.3.2 An IP address, which permits providing support and updates, and uniquely identifying your Learning Management System access details.
10.3.3. Gender
10.3.4 Your Device Information, such as device ID and information.
10.4 Additionally, Apps may be provided with or installed via the Services, as noted elsewhere in this policy, to provide the SPORTYLIFE. The Apps may collect, process, and store personal information locally and/or transmit that information to cloud infrastructure. The application includes device information, sensors, and software interfaces that the Apps may use to collect personal information from you or your child. The Apps are governed by separate privacy policies and terms of use, which must be consented to by you prior to their use.
10.4.1 Accessing and Collecting Your Child’s Personal Information
10.4.2 At any time, you may review your child’s personal information maintained by us, require us to correct or delete the personal information, and/or refuse to permit us to further collect or use the child’s information.
10.4.3 You can review, change, or delete your child’s personal information by:
If the Services are being used by a school and/or teacher (the “Educational Institution”) with students that are under 18 years of age, such Educational Institution agrees that it has reviewed our Terms of Use and our Privacy Policy, and must provide verifiable consent to the collection, use, and disclosure as described in the Privacy Policy. SPORTYLIFE may request personal information about your child from your child, parents, guardians, and/or teachers. We collect only the minimum amount of information needed about students from teachers, and any such information is used only in connection with the Educational Institution’s use of the SPORTYLIFE Learning Experience.
If you are under 18 years of age, then please do not use or access the Services at any time or in any manner unless we have received verifiable parental consent from your parent or guardian.
DISCLAIMER
Users when unhealthy or feeling weak should not attend live or recorded workout sessions
One should keep in mind his/her limitation in physical strength while working out or pushing hard. We shall not be held responsible for any injuries at any point in time.
Users should clearly mention their likes, dislikes, allergies, food patterns, cuisines, diet patterns, and medical complications to our expert nutritionists. We shall not be held responsible for any negative consequences.